The NOLN Podcast

The NOLN Podcast is the premier quick lube industry podcast, helping shop owners and operators improve their businesses with real-world solutions to common problems, delivered by leading industry experts and elite shop leaders.

Episodes

Nov 10, 2022

9 min

The Automotive Aftermarket Products Expo provides an annual opportunity to explore the latest and greatest that the industry has to offer.  This year at AAPEX, NOLN had the chance to check out some new technology firsthand through a conversation with Vince Caito, VP of marketing and product development at Yoshino Power.  Yoshino recently debuted a solid-state lithium ion portable battery. During this interview with NOLN, you'll hear Caito outline the technology behind this portable battery generator, why it matters to the automotive aftermarket and how it contributes to the greater electric vehicle conversation. 

Oct 13, 2022

22 min

Building your toolkit and building your network are two tasks that go hand-in-hand as a quick lube owner and operator. Kevin Davis of the Quick Lube Expert visits the NOLN Podcast to discuss strategies for taking advantage of industry resources and shaping relationships with your peers. 

Sep 1, 2022

16 min

In this interview from NOLN's sister publication ADAPT Automotive, Senior Digital Editor Noah Brown speaks with Auto Care Association President Bill Hanvey about how shops can promote education surrounding the Right to Repair issue. In addition, Hanvey touches on some of the topics that will be addressed at this year's ADAPT Summit in Dallas, Texas. Learn more about the ADAPT: Automotive Technology Summit here. 

Jul 21, 2022

16 min

FullSpeed Automotive recently announced plans for a "Store of the Future" model that promotes an enhanced customer experience, implements more technology, and gives quick lube buildings a fresh look.  Ron Stilwell, Chief Development Officer at FullSpeed, joins the show to discuss the plans for this store model in greater detail with Digital Reporter Hanna Bubser.

Jun 23, 2022

24 min

Implementing a strategy for success in this industry can go a long way. Despite any obstacles, when the hard work pays off there is no better satisfaction.  Mike Biddle, Chief Operations Officer and Partner at The Alamitos Group, joins the show to speak with Digital Reporter Hanna Bubser about the Group recently being crowned Jiffy Lube's "Franchisee of the Year". Biddle outlines some of the challenges and successes that the last several years have brought upon the industry, as well as how The Alamitos Group has navigated it all. 

May 19, 2022

21 min

Over the last several months, several major quick oil and maintenance brands have started to rollout services specifically developed for electric vehicles, and now FullSpeed Automotive is joining the ranks. FullSpeed Automotive CEO Kevin Kormondy joins the show today to talk about why the company thinks now is the time to jump into EVs and how he sees the overall car parc evolving over the next several decades.

Apr 28, 2022

29 min

Whether you think you're saying "yes" too often, or you would just like some strategies to decline requests and maintain strong relationships with customers and colleagues, this podcast episode is all about how to say "no." Michael Tougias, author of the book "No Will Set You Free" joins Editor Chris Jones to talk about "no." He explains why have a hard time saying "no"—especially at work—and how using this simple word can help managers and employees reclaim time and boost productivity without feeling like jerk.

Apr 8, 2022

16 min

As EVs become more commonplace, shops are having to adjust how they provide service to account for vehicles with different drivetrains rolling into their service bays. Mark Ferner, a senior manager with Bridgestone, talks about how Bridgestone locations have slightly shifter their training to promote safety and efficiency with EVs while still focusing on services that are needed on all vehicles, regardless of what powers them.

Mar 24, 2022

13 min

Earlier this year, Valvoline announced it would pilot an EV services program at select locations across the country. A little over a month into that program, the company is evaluating its progress and is looking to expand the program later this year. Heidi Matheys, Valvoline's chief marketing officer, and Jonathan Vice, Valvoline's senior manager of future mobility, talk about the future of the quick maintenance industry and why their company is jumping into the realm of electric vehicles now. Be sure to check out ADAPT Automotive on Facebook and Twitter, and visit adaptautomotive.com for latest on industry trends and tech. 

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