The NOLN Podcast

Sponsored Podcast: Spring Marketing Tune-Up

Troy Bullock with Matrix Imaging Solutions speaks with Matt Hudson, content director at NOLN, about how shop operators can examine and improve their marketing approaches for the spring and summer seasons.

Supporting Your Employees with Deanna Baumgardner

Creating a supportive work environment at your shop benefits everyone, and it provides an avenue for building connection with your employees. Putting in the effort to get to know your employees and how to best support them is well worth it for your shop's success story. 
Deanna Baumgardner of Employers Advantage LLC joins the show to offer guidance on the various aspects of employer and employee dynamics. 
NOLN previously interviewed Baumgardner for the February 2023 issue of the magazine. Read "Is Your Team 'Quiet Quitting'?" on the NOLN website. 
Subscribe to The NOLN Podcast and visit noln.net for more content. Follow NOLN on Facebook, LinkedIn and Twitter.  

Midas Celebrates 67 Years with Kindness

April 2023 marks the 67th anniversary of Midas. To celebrate, Midas has been running a "67 Acts of Kindness" campaign with its franchisees all month long. Franchisees have been encouraged to give back to their communities and keep that momentum going well after the anniversary is over.  Lenny Valentino Jr. is the president and COO of Midas International, and he joins the show to talk about this anniversary. He also discusses the goals of the Midas system overall, and what Midas wants to accomplish in the future.  Subscribe to The NOLN Podcast and visit noln.net for more content. Follow NOLN on Facebook, LinkedIn and Twitter.   

(Sponsored) A Peek Behind the Curtains at Valvoline

Are you curious about the perks and promotions included in a quick lube partnership with Valvoline? Join Kevin Gammill, field training specialist at Valvoline Global Operations, who spoke with NOLN Content Director Matt Hudson about Valvoline’s program offerings and corporate support. Gammill runs through some of the training, technical, and marketing support available to partnering operators.  This podcast is sponsored content from Valvoline.

Ken Frenchak Shares Shop Perspective

Quick lube shops have a lot in common, but they have a lot of differences too. At NOLN, we strive to share insightful stories from shops across the country. Listening to and learning from one another can prove valuable. The conversation in this podcast episode offers insight into how one shop approaches various aspects of this industry.   Ken Frenchak is the general manager at Valvoline Express Care of Grove City, Pennsylvania. He joins the show to talk about his shop. Topics discussed include his shop's customer service approach, his team, workplace culture, leadership and even some industry-related historical facts.  Subscribe to The NOLN Podcast and visit noln.net for more content. Follow NOLN on Facebook, LinkedIn and Twitter.   

The State of the Quick Lube Industry with Justin Cialella

In order to be successful in any industry, it's important to keep tabs on what's going on inside of it. The quick lube industry is no different. As a shop owner, this involves paying attention to current events that impact the industry, implementing effective leadership strategies, and utilizing relevant resources.  Justin Cialella is the president and CEO of Victory Lane Quick Oil Change and current past-president of the Automotive Oil Change Association. In this episode, he offers his perspective on what shop owners should be keeping an eye on and some strategies for navigating today's quick lube industry.  Thanks to Valvoline for sponsoring this episode of The NOLN Podcast. Visit this site to learn more.  Subscribe to The NOLN Podcast and visit noln.net for more content. Follow NOLN on Facebook, LinkedIn and Twitter.   

Podcast: Best Workplaces 2023 Winner SpeeDee Oil Change and Auto Service of Charlotte/Charleston

The March issue of NOLN features the 2023 Best Workplaces winners. This episode of the podcast includes a conversation with the franchise winner, SpeeDee Oil Change and Auto Service of Charlotte/Charleston. Co-owner Steve Sarrantonio joins the show to share what makes his workplace stand out.  Read the full Best Workplaces profile of SpeeDee Oil Change and Auto Service of Charlotte/Charleston on the NOLN website or in the March 2023 issue of the magazine.  Thanks to Valvoline for sponsoring this episode of The NOLN Podcast. Visit this site to learn more.  Subscribe to The NOLN Podcast and visit noln.net for more content. Follow NOLN on Facebook, LinkedIn and Twitter.   

Working Across Generations with Sara Fraser

As a shop owner, your services reach multiple generations. From industry veterans to millennials and Generation Z, there is an impact to be made. As more younger people enter the workforce and also start to bring their cars in for services, it is important to understand how to approach teamwork, marketing, and more.   Sara Fraser is the vice president of business development and client services at Haas Performance Consulting, which specializes in coaching and business management for independent repair shops. She joins the show to discuss this multi-generational dynamic, which spans across the entire automotive aftermarket.  Thanks to Valvoline for sponsoring this episode of The NOLN Podcast. Visit this site to learn more.  Subscribe to The NOLN Podcast and visit noln.net for more content. Follow NOLN on Facebook, LinkedIn and Twitter.   

Best Workplaces 2023 Winner Rancho Express Lube

The March issue of NOLN features the 2023 Best Workplaces winners. This episode of the podcast includes a conversation with the independent category winner, Rancho Express Lube of Rancho Cucamonga, California. Nestor Gutierrez is the owner. He joins the show alongside Jorge Puerto, who serves as an assistant manager and service writer at the shop.  Read the full Best Workplaces profile of Rancho Express Lube on the NOLN website or in the March 2023 issue of the magazine.  Thanks to Valvoline for sponsoring this episode of The NOLN Podcast. Visit this site to learn more.  Subscribe to The NOLN Podcast and visit noln.net for more content. Follow NOLN on Facebook, LinkedIn and Twitter.   

How to Recession-Proof Your Shop with Brad Fink

The conversation surrounding a potential recession has been an ongoing one, and during times of uncertainty it can be a challenge to strategize. As is the case with many aspects of providing service in the automotive aftermarket, prepardness is key. This episode of the podcast comes from NOLN's sibling publication for repair shop owners, Ratchet+Wrench. Chris Jones, editor of Ratchet+Wrench, spoke with Brad Fink of Christian Brothers Automotive about tips and insights for recession-proofing a shop.  Thanks to Valvoline for sponsoring this episode of The NOLN Podcast. Visit this site to learn more.  Subscribe to The NOLN Podcast and visit noln.net for more content. Follow NOLN on Facebook, LinkedIn and Twitter.