The NOLN Podcast
The NOLN Podcast is the premier quick lube industry podcast, helping shop owners and operators improve their businesses with real-world solutions to common problems, delivered by leading industry experts and elite shop leaders.
Episodes
Sep 7, 2023
Sep 7, 2023
25 min
The elements that draw a person to the quick lube industry can be very personal. People participate in this line of work for a variety of reasons. Every career starts somewhere. Every shop starts somewhere.
Joe Benza has been in the quick lube game for years. He even ran a network of shops with his dad until they decided to sell. But Benza came back strong to ownership by opening Carolina Quick Lube in Johnston County, North Carolina. He's taking what he learned earlier in his career while also bringing in some new ideas. He joins the show to talk about it.
To learn more about Benza and Carolina Quick Lube, read "Too Good to Leave Behind" from the July 2023 issue of NOLN.
Subscribe to The NOLN Podcast and visit noln.net for more content. Follow NOLN on Facebook, LinkedIn and Twitter.
Aug 24, 2023
Aug 24, 2023
12 min
When it comes to discussing and digesting the various elements of technology that impact the aftermarket, perspective is key. This mindset can be applied to automotive trend-watching as well. Some trends are exciting and some technology may be overwhelming, but it's important to talk about nonetheless.
Kye Grisham is the director of automotive technology for Christian Brothers Automotive. He joins the show to shed light and insight on some of the technology and trends that automotive aftermarket service providers should keep an eye on.
Subscribe to The NOLN Podcast and visit noln.net for more content. Follow NOLN on Facebook, LinkedIn and Twitter.
Aug 17, 2023
Aug 17, 2023
10 min
In this sponsored episode of the NOLN Podcast, Neal McGlinchey, Manager of Field Training, Valvoline Global Operations, spoke with Matt Hudson, Content Director of National Oil & Lube News, about the nuts and bolts of preventive maintenance services and what products and services are most effective for quick lubes to offer.
To find out more, please click here: https://partner.valvolineglobal.com/
Aug 10, 2023
Aug 10, 2023
21 min
The American Petroleum Institute is a familiar name to the automotive aftermarket, seeing as API represents the oil and gas industry across America. Some of the work done by API revolves around the licensing, specifications and certifications related to oils.
Jeff Harmening from API joins the show to contextualize this work, as well as the other elements it touches and what it all means for quick lube shop owners.
Subscribe to The NOLN Podcast and visit noln.net for more content. Follow NOLN on Facebook, LinkedIn and Twitter.
Jul 27, 2023
Jul 27, 2023
15 min
Fullspeed Automotive recently announced the promotion of Scott Accardo to vice president of operations for SpeeDee Oil Change & Automotive Service. But Accardo's career with this industry began well before that announcement.
At seven years old, Accardo helped vacuum customer cars at his father's SpeeDee franchise, which also happened to be the very first franchise under SpeeDee as a whole. This early exposure to a quick lube setting ultimately led to a decades-long career in the industry. Accardo joins the show to talk about how he got to where he is today.
Subscribe to The NOLN Podcast and visit noln.net for more content. Follow NOLN on Facebook, LinkedIn and Twitter.
Jul 13, 2023
Jul 13, 2023
11 min
Virginia-based STC Management LLC was recently awarded the 2022 Jiffy Lube "Franchisee of the Year" title. It's an enormous honor for the group, which previously won the title twice before in 2000 and 2007, respectively.
STC Management President and CEO Chris Burns joins the show to talk about the elements that make the group stand out and what the "Franchisee of the Year" honor means to the team.
Subscribe to The NOLN Podcast and visit noln.net for more content. Follow NOLN on Facebook, LinkedIn and Twitter.
Jun 29, 2023
Jun 29, 2023
22 min
Sara White has been involved with her family's Grease Monkey location in Fort Collins, Colorado, for the majority of her life. It was originally established by her grandfather in 1994. White went from helping around the shop as a teenager to now running the whole operation with support from her sisters and father.
White joins the show to talk about how she's made the family business her own, and what it's like to run a female-owned shop in a mostly male-dominated industry.
Subscribe to The NOLN Podcast and visit noln.net for more content. Follow NOLN on Facebook, LinkedIn and Twitter.
Jun 15, 2023
Jun 15, 2023
18 min
Consistent customers are good for business. In the quick lube space, fleets can fit that bill. But acquiring fleets requires a different approach than the average customer, and it's important to have a strategy that works well for your shop.
In this episode, Howard Koffman joins the show to weigh in. Koffman is the business development manager for fleets at Stonebriar Auto Services, which is a Jiffy Lube franchise.
Interested in learning more about maintaining fleet accounts? Koffman and several other industry experts share perspectives in "The Fleet Formula" from the May issue of NOLN. The story is also available to read online.
Subscribe to The NOLN Podcast and visit noln.net for more content. Follow NOLN on Facebook, LinkedIn and Twitter.
Jun 13, 2023
Jun 13, 2023
6 min
In this sponsored episode of the NOLN Podcast, James Weiss, Sales Development Sales Manager for Valvoline Global Operations, spoke with Matt Hudson, Content Director of National Oil & Lube News, about the value that Valvoline can bring to lube shop owners and how the company has invested in building lasting partnerships.
Jun 8, 2023
Jun 8, 2023
11 min
Doug Arnold, senior vice president of Service Champ, spoke with NOLN Associate Editor Hanna Bubser on the trade show floor at iFLEX 2023 in May. In this podcast episode, Arnold discusses the trends he is seeing in quick lube service and what's changing across today's industry. Additionally, Arnold explains how the Service Champ portfolio helps shops find success as they navigate the landscape of expanded services.