The NOLN Podcast

Creating Unforgettable Job Ads with Chris Lawson

Crafting a quality job ad requires attention to detail as well as some time and effort. But at the end of the day, it's well worth it to attract the right talent to your shop. This episode of The NOLN Podcast comes from our collision repair sibling publication, FenderBender. Chris Lawson of Technician Find joins content director Matt Hudson to offer advice about executing effective job postings. Thanks to Valvoline for sponsoring this episode of The NOLN Podcast. Visit this site to learn more.  Subscribe to The NOLN Podcast and visit noln.net for more content. Follow NOLN on Facebook, LinkedIn and Twitter.   

Sarah Hamp is FullSpeed Automotive’s Chief Marketing Officer

Sarah Hamp was appointed to chief marketing officer at FullSpeed Automotive in December 2022. She brings over two decades of marketing experience with automotive repair and quick lube brands to the role.  In this episode of the podcast, Hamp joins the show to share how her role touches the FullSpeed portfolio of brands, what her goals are as CMO and what she's looking forward to with FullSpeed in the future.  Thanks to Valvoline for sponsoring this episode of The NOLN Podcast. Visit this site to learn more.  Subscribe to The NOLN Podcast and visit noln.net for more content. Follow NOLN on Facebook, LinkedIn and Twitter.   

Carmen Strickland on the Mighty Franchise Model

Carmen Strickland is starting off 2023 strong. She is celebrating 30 years with Mighty this month, and in late 2022 she was promoted to VP of Franchise Operations within Mighty Distributing System. She joins the show to give context about what this role means, what her goals are and what the Mighty franchise model has to offer.  Thanks to Valvoline for sponsoring this episode of The NOLN Podcast. Visit this site to learn more.  Subscribe to The NOLN Podcast and visit noln.net for more content. Follow NOLN on Facebook, LinkedIn and Twitter.   

Preventing Catalytic Converter Theft with Ron Katz

In many ways, our cars are our lifeline. Our cars get us to work, and allow us to drop our children off at school. When something goes wrong, it can cause a domino effect. As catalytic converter theft remains a prominent issue across the country, many drivers are being left in a lurch. But shop owners have an opportunity to make a difference.  Midas franchisee Ron Katz has been offering services to customers in an effort to deter thieves from stealing catalytic converters. He joins the show to discuss his strategy and the impact it has had on his shops and his community. To learn more about the free VIN etching event Katz held over the summer, click to read "Carving Out Customer Care" from the October 2022 issue of NOLN. Thanks to Valvoline for sponsoring this episode of The NOLN Podcast. Visit this site to learn more.  Subscribe to The NOLN Podcast and visit noln.net for more content. Follow NOLN on Facebook, LinkedIn and Twitter.  

Hiring Strategies for 2023 with Claudia St. John

Happy New Year from National Oil and Lube News!  While it may be too soon to determine exactly what 2023 will bring, it isn't too early to start tackling your to-do list. If you are looking to bring some fresh talent onto your team this year, then you're not alone. New employees are on the mind of many shop owners, but the hiring process can be difficult to navigate without the right procedures in place.   Claudia St. John is the president of HR Affinity Group. She has provided key insight for multiple stories in NOLN about hiring, interviewing, human resources and more. She joins the show to discuss the hiring outlook for 2023, and how shop owners can best equip themselves for success as employers.   Thanks to Valvoline for sponsoring this episode of The NOLN Podcast. Visit this site to learn more.  Subscribe to The NOLN Podcast and visit noln.net for more content. Follow NOLN on Facebook, LinkedIn and Twitter.     

Joanna Johnson on the Hyundai Kia Oil Drain Pan Investigation

In October 2022, it was announced that the National Highway Traffic Safety Administration launched an investigation into Hyundai Motor Company and Kia Motor Company for oil drain pan assemblies. This NHTSA investigation was spurred by a petition that was put together by the Automotive Oil Change Association in July 2022.   Joanna Johnson is a policy advisor for the AOCA. She joins the show to explain the importance of the petition as well as the research that was put into it. Additionally, she discusses what exactly this NHTSA investigation is and why service providers and their customers should be paying attention to it.   Subscribe to the NOLN Podcast and visit noln.net for more content. Follow NOLN on Facebook, LinkedIn and Twitter.  

Sponsored: How to Increase Your Car Count with Simple Marketing Best Practices with Cinch

Yoshino Power on Solid-State Batteries

The Automotive Aftermarket Products Expo provides an annual opportunity to explore the latest and greatest that the industry has to offer.  This year at AAPEX, NOLN had the chance to check out some new technology firsthand through a conversation with Vince Caito, VP of marketing and product development at Yoshino Power.  Yoshino recently debuted a solid-state lithium ion portable battery. During this interview with NOLN, you'll hear Caito outline the technology behind this portable battery generator, why it matters to the automotive aftermarket and how it contributes to the greater electric vehicle conversation. 

Kevin Davis on Industry Resources and Relationships

Building your toolkit and building your network are two tasks that go hand-in-hand as a quick lube owner and operator. Kevin Davis of the Quick Lube Expert visits the NOLN Podcast to discuss strategies for taking advantage of industry resources and shaping relationships with your peers. 

Bill Hanvey on How to Navigate Ongoing R2R Landscape

In this interview from NOLN's sister publication ADAPT Automotive, Senior Digital Editor Noah Brown speaks with Auto Care Association President Bill Hanvey about how shops can promote education surrounding the Right to Repair issue. In addition, Hanvey touches on some of the topics that will be addressed at this year's ADAPT Summit in Dallas, Texas. Learn more about the ADAPT: Automotive Technology Summit here.