The NOLN Podcast

Podcast: Best Workplaces 2023 Winner SpeeDee Oil Change and Auto Service of Charlotte/Charleston

The March issue of NOLN features the 2023 Best Workplaces winners. This episode of the podcast includes a conversation with the franchise winner, SpeeDee Oil Change and Auto Service of Charlotte/Charleston. Co-owner Steve Sarrantonio joins the show to share what makes his workplace stand out.  Read the full Best Workplaces profile of SpeeDee Oil Change and Auto Service of Charlotte/Charleston on the NOLN website or in the March 2023 issue of the magazine.  Thanks to Valvoline for sponsoring this episode of The NOLN Podcast. Visit this site to learn more.  Subscribe to The NOLN Podcast and visit noln.net for more content. Follow NOLN on Facebook, LinkedIn and Twitter.   

Working Across Generations with Sara Fraser

As a shop owner, your services reach multiple generations. From industry veterans to millennials and Generation Z, there is an impact to be made. As more younger people enter the workforce and also start to bring their cars in for services, it is important to understand how to approach teamwork, marketing, and more.   Sara Fraser is the vice president of business development and client services at Haas Performance Consulting, which specializes in coaching and business management for independent repair shops. She joins the show to discuss this multi-generational dynamic, which spans across the entire automotive aftermarket.  Thanks to Valvoline for sponsoring this episode of The NOLN Podcast. Visit this site to learn more.  Subscribe to The NOLN Podcast and visit noln.net for more content. Follow NOLN on Facebook, LinkedIn and Twitter.   

Best Workplaces 2023 Winner Rancho Express Lube

The March issue of NOLN features the 2023 Best Workplaces winners. This episode of the podcast includes a conversation with the independent category winner, Rancho Express Lube of Rancho Cucamonga, California. Nestor Gutierrez is the owner. He joins the show alongside Jorge Puerto, who serves as an assistant manager and service writer at the shop.  Read the full Best Workplaces profile of Rancho Express Lube on the NOLN website or in the March 2023 issue of the magazine.  Thanks to Valvoline for sponsoring this episode of The NOLN Podcast. Visit this site to learn more.  Subscribe to The NOLN Podcast and visit noln.net for more content. Follow NOLN on Facebook, LinkedIn and Twitter.   

How to Recession-Proof Your Shop with Brad Fink

The conversation surrounding a potential recession has been an ongoing one, and during times of uncertainty it can be a challenge to strategize. As is the case with many aspects of providing service in the automotive aftermarket, prepardness is key. This episode of the podcast comes from NOLN's sibling publication for repair shop owners, Ratchet+Wrench. Chris Jones, editor of Ratchet+Wrench, spoke with Brad Fink of Christian Brothers Automotive about tips and insights for recession-proofing a shop.  Thanks to Valvoline for sponsoring this episode of The NOLN Podcast. Visit this site to learn more.  Subscribe to The NOLN Podcast and visit noln.net for more content. Follow NOLN on Facebook, LinkedIn and Twitter.   

Discussing OSHA Compliance with Colette Bruce

OSHA compliance is a vast topic, but it's important to address in the automotive aftermarket. There is a lot of information out there, and understanding how it relates to your shop can sometimes be an overwhelming task.   For this episode, Colette Bruce of Team Safety LLC joins the show to discuss OSHA compliance and safety in a quick lube setting.  Thanks to Valvoline for sponsoring this episode of The NOLN Podcast. Visit this site to learn more.  Subscribe to The NOLN Podcast and visit noln.net for more content. Follow NOLN on Facebook, LinkedIn and Twitter.   

Talking Community Impact with Lucas Oil Center

For the team at Lucas Oil Center, taking care of their community goes beyond offering an oil change. They are passionate about fundraising and hosting events that make an impact on families, friends, and their employees alike.  To learn more about the efforts put forth at Lucas Oil Center, team members Bill Floyd, April Maxey, and Chris Payne join the show. In this episode, these three discuss their strategy, reveal some of their favorite memories, and offer insight to other shop owners looking to pursue similar avenues in this arena.  Thanks to Valvoline for sponsoring this episode of The NOLN Podcast. Visit this site to learn more.  Subscribe to The NOLN Podcast and visit noln.net for more content. Follow NOLN on Facebook, LinkedIn and Twitter.         

Using Voice Assistant Technology in Quick Lubes with Ortho

Have you ever used a smart speaker to set a timer, check the weather, or listen to your favorite playlist? If so, then you're familiar with the concept of voice assistant technology.  RAIN Technology has developed a voice assistant for the automotive aftermarket, and it's called Ortho. By speaking directly to Ortho, shops have the opportunity to increase efficiency and get questions answered quickly.  Ortho recently expanded its network to include service franchises, tire dealers, and the quick lube market. RAIN Technology VP of growth Eric Turkington joins the show to explain what Ortho has to offer and what it looks like in a quick lube setting.  Thanks to Valvoline for sponsoring this episode of The NOLN Podcast. Visit this site to learn more.  Subscribe to The NOLN Podcast and visit noln.net for more content. Follow NOLN on Facebook, LinkedIn and Twitter.   

Creating Unforgettable Job Ads with Chris Lawson

Crafting a quality job ad requires attention to detail as well as some time and effort. But at the end of the day, it's well worth it to attract the right talent to your shop. This episode of The NOLN Podcast comes from our collision repair sibling publication, FenderBender. Chris Lawson of Technician Find joins content director Matt Hudson to offer advice about executing effective job postings. Thanks to Valvoline for sponsoring this episode of The NOLN Podcast. Visit this site to learn more.  Subscribe to The NOLN Podcast and visit noln.net for more content. Follow NOLN on Facebook, LinkedIn and Twitter.   

Sarah Hamp is FullSpeed Automotive’s Chief Marketing Officer

Sarah Hamp was appointed to chief marketing officer at FullSpeed Automotive in December 2022. She brings over two decades of marketing experience with automotive repair and quick lube brands to the role.  In this episode of the podcast, Hamp joins the show to share how her role touches the FullSpeed portfolio of brands, what her goals are as CMO and what she's looking forward to with FullSpeed in the future.  Thanks to Valvoline for sponsoring this episode of The NOLN Podcast. Visit this site to learn more.  Subscribe to The NOLN Podcast and visit noln.net for more content. Follow NOLN on Facebook, LinkedIn and Twitter.   

Carmen Strickland on the Mighty Franchise Model

Carmen Strickland is starting off 2023 strong. She is celebrating 30 years with Mighty this month, and in late 2022 she was promoted to VP of Franchise Operations within Mighty Distributing System. She joins the show to give context about what this role means, what her goals are and what the Mighty franchise model has to offer.  Thanks to Valvoline for sponsoring this episode of The NOLN Podcast. Visit this site to learn more.  Subscribe to The NOLN Podcast and visit noln.net for more content. Follow NOLN on Facebook, LinkedIn and Twitter.