The NOLN Podcast

STC Management LLC is Jiffy Lube’s Franchisee of the Year

Virginia-based STC Management LLC was recently awarded the 2022 Jiffy Lube "Franchisee of the Year" title. It's an enormous honor for the group, which previously won the title twice before in 2000 and 2007, respectively.
STC Management President and CEO Chris Burns joins the show to talk about the elements that make the group stand out and what the "Franchisee of the Year" honor means to the team. 
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Running the Family Business with Sara White

Sara White has been involved with her family's Grease Monkey location in Fort Collins, Colorado, for the majority of her life. It was originally established by her grandfather in 1994. White went from helping around the shop as a teenager to now running the whole operation with support from her sisters and father. 
White joins the show to talk about how she's made the family business her own, and what it's like to run a female-owned shop in a mostly male-dominated industry. 
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Fleet Strategies with Howard Koffman

Consistent customers are good for business. In the quick lube space, fleets can fit that bill. But acquiring fleets requires a different approach than the average customer, and it's important to have a strategy that works well for your shop. 
In this episode, Howard Koffman joins the show to weigh in. Koffman is the business development manager for fleets at Stonebriar Auto Services, which is a Jiffy Lube franchise. 
Interested in learning more about maintaining fleet accounts? Koffman and several other industry experts share perspectives in "The Fleet Formula" from the May issue of NOLN. The story is also available to read online. 
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Sponsored Podcast: Benefits of partnering with Valvoline Global Operations

In this sponsored episode of the NOLN Podcast, James Weiss, Sales Development Sales Manager for Valvoline Global Operations, spoke with Matt Hudson, Content Director of National Oil & Lube News, about the value that Valvoline can bring to lube shop owners and how the company has invested in building lasting partnerships.

Sponsored Podcast: Diversifying Quick Lube Services with Service Champ

Doug Arnold, senior vice president of Service Champ, spoke with NOLN Associate Editor Hanna Bubser on the trade show floor at iFLEX 2023 in May. In this podcast episode, Arnold discusses the trends he is seeing in quick lube service and what's changing across today's industry. Additionally, Arnold explains how the Service Champ portfolio helps shops find success as they navigate the landscape of expanded services.    
 

Arnold Gacita on Petra Cares

The automotive aftermarket is full of inspiring stories. Despite any challenges that the industry may face, there is seemingly always an underlying theme of resiliency. 
Arnold Gacita is the president and CEO of Petra Automotive Products. He joins the show to talk about Petra Cares, which is the charitable arm of Petra Automotive Products. Petra Cares helps individuals who have aged out of the foster care system become automotive technicians. 
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Sponsored Podcast: Spring Marketing Tune-Up

Troy Bullock with Matrix Imaging Solutions speaks with Matt Hudson, content director at NOLN, about how shop operators can examine and improve their marketing approaches for the spring and summer seasons.

Supporting Your Employees with Deanna Baumgardner

Creating a supportive work environment at your shop benefits everyone, and it provides an avenue for building connection with your employees. Putting in the effort to get to know your employees and how to best support them is well worth it for your shop's success story. 
Deanna Baumgardner of Employers Advantage LLC joins the show to offer guidance on the various aspects of employer and employee dynamics. 
NOLN previously interviewed Baumgardner for the February 2023 issue of the magazine. Read "Is Your Team 'Quiet Quitting'?" on the NOLN website. 
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Midas Celebrates 67 Years with Kindness

April 2023 marks the 67th anniversary of Midas. To celebrate, Midas has been running a "67 Acts of Kindness" campaign with its franchisees all month long. Franchisees have been encouraged to give back to their communities and keep that momentum going well after the anniversary is over.  Lenny Valentino Jr. is the president and COO of Midas International, and he joins the show to talk about this anniversary. He also discusses the goals of the Midas system overall, and what Midas wants to accomplish in the future.  Subscribe to The NOLN Podcast and visit noln.net for more content. Follow NOLN on Facebook, LinkedIn and Twitter.   

(Sponsored) A Peek Behind the Curtains at Valvoline

Are you curious about the perks and promotions included in a quick lube partnership with Valvoline? Join Kevin Gammill, field training specialist at Valvoline Global Operations, who spoke with NOLN Content Director Matt Hudson about Valvoline’s program offerings and corporate support. Gammill runs through some of the training, technical, and marketing support available to partnering operators.  This podcast is sponsored content from Valvoline.