The Power of Saying ’No’

Whether you think you're saying "yes" too often, or you would just like some strategies to decline requests and maintain strong relationships with customers and colleagues, this podcast episode is all about how to say "no."

Michael Tougias, author of the book "No Will Set You Free" joins Editor Chris Jones to talk about "no." He explains why have a hard time saying "no"—especially at work—and how using this simple word can help managers and employees reclaim time and boost productivity without feeling like jerk.